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Contact Us

We look forward to hearing from you.

To contact all offices:

Phone: (03) 9758 5522
Fax: (03) 9758 5899
Email: ioe@ioe.org.au

Interchange Outer East – main office

5 – 7 Yose Street
Ferntree Gully 3156

Boronia office

1/280 Dorset Road
Boronia 3155

Yarra Valley office

Yarraburn Centre
1 Park Rd
Yarra Junction 3797

Lilydale offices

1/6 & 2/6 Clarke Street
Lilydale 3140

212 Main Street
Lilydale 3140

Enterprises site

10 Oaklands Ave
Ferntree Gully 3156

    Send Us An Enquiry or Feedback

    Emergency A/H Number 0439 883 667

    Intake

    Contact the Intake team
    Phone: 9758 5522
    Email: intake@ioe.org.au

    Volunteering

    Recreation and other volunteer enquiries:
    Phone: 9758 5522
    Email: volunteers@ioe.org.au

    Volunteer host enquiries:
    Phone: 9758 5522
    Email: host@ioe.org.au

    Casual Support Worker Employment

    Contact the Support Worker Connection Coordinators
    Phone: 9758 5522
    Email: recruitment@ioe.org.au

    Enterprise Gardening Service

    For Enterprises Gardening Service and lawn mowing quotes and enquiries:
    Phone: 0458 041 916

    Do you have a safety concern in relation to Interchange Outer East?

    Please contact the Safety Committee at safety@ioe.org.au

    Email a safety concern

    Do you have a child safety concern?

    Please contact Kimberley Rawkins, our Child Safety Officer, on 9758 5522 or email kimberley.rawkins@ioe.org.au

    Email a child safety concern

    Do you need an advocate?

    Download IOE’s Advocacy Policy

    Do you have a complaint in relation to Interchange Outer East?

    We welcome your complaint. Please read our complaint policy and procedure and then download one of our complaint forms.

    Use our Online Feedback Form
    Download Complaints Policy & Procedure
    Download Pictorial Complaint Form
    Download Easy English Complaint Form

    Do you have an invoice to send to our accounts payable team?

    Invoices should be emailed to payables@ioe.org.au and will be actioned by our accounts payable team.

    Email an invoice

    Join Us – Subscribe to our newsletter

    Sign-up to our newsletter to keep up-to-date with our latest stories.

    Get in contact, call 03 9758 5522

    or if you would like to get in contact via email please fill out ourenquiry form here

    Need language assistance?

    Contact the Translating and Interpreting Service (TIS) on 13 14 50